Shipping policy
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SHIPPING POLICY
1. Order Processing
All orders are processed within 1–3 business days (excluding Sundays and public holidays). Once your order is confirmed, you will receive an order confirmation email/SMS.
Orders placed after business hours will be processed on the next working day.
2. Shipping Charges
Shipping charges (if applicable) will be displayed at checkout.
We may offer Free Shipping on orders above ₹999.
Shipping charges are non-refundable unless the return is due to our error (wrong/damaged product).
3. Delivery Timeline
Delivery Estimated in 7-8 Working Days. Timelines are estimates and may vary due to courier delays, weather conditions, or unforeseen circumstances.
4. Order Tracking
Once shipped, you will receive a tracking ID via SMS/email. You can track your order using the courier partner’s website.
5. Delayed or Lost Shipments
If your order is delayed beyond the expected timeframe, please contact us at:
📧 pmaurajewelscare@gmail.com
📞 +91-9274853367
If a shipment is confirmed lost by the courier, we will arrange a replacement or refund.
6. Incorrect Address
Customers are responsible for providing accurate shipping details. We are not responsible for delivery failures due to incorrect or incomplete addresses.
